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Order Form
Minimum order requirement $35
Orders below $35 are subject to a $3.50 minimum order charge
Orders under $10 will not be accepted
Freight collect orders under $35 subject to a $5 surcharge

Orders may also be placed by       phone (914) 667-1100       or by       fax (914) 667-0190
Rather fax than order online?       Click here.

If you need an order shipped faster than ground shipping, please place your order by phone 914-667-1100

Ship To:	Name:
	Company Name (if applicable):
	Street Address:
	City:
	State/Province:
	Zip:
	Country (if not U.S.A):
	Daytime Phone:
	Fax:
	E-mail (required if you want a confirmation):
	Please double check your e-mail address (including spaces and upper & lower case) If your e-mail address is entered incorrectly, a confirmation of your order will not be received by you.
For your comfort, please check prices on the Shor website before entering below. Incorrectly entered prices will be corrected prior to billing.

Order:	QTY	DESCRIPTION	Stock#	Price Each
	+ Add More Items

 

All form fields will be automatically saved in the form until you submit it (excluding credit card data), even if you change page. Your shipping cost is determined by the weight of the items ordered and by the location it is being shipped to (in other words, by the actual cost of shipping).  This generally results in a lower shipping cost to you.
Bill to:	Credit Card	VISA MasterCard Diner's Club Discover
	Billing Street Address & Zip (if different from "ship to" address)
	Card Number
	Security Code
	Expiration Date

 

Shipment Method:

Ground Next Day Air 2 Day 3 Day

Comments:

Send Order   Start Over

An e-mail confirmation of your order will be sent at approximately 9:00 AM Eastern Standard Time (on weekends, confirmation is on Monday)
Don't worry if you press the "Send Order" more than once. Your order will not be duplicated.

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Placing an Order

Placing an Order- Use the Order Form or  call, or fax at the above numbers.  You can also e-mail to:   
Shor sells both resale and retail.  Whether you are a large government organization, a business, or a private individual, we will treat you with the same courtesy and support.  We take Visa, MasterCard, Discover, Diners Club and Carte Blanche.  Minimum order $35.  For further information regarding guarantees, terms, technical support etc., see below.  

Guarantees:

Excluding the following exceptions, all purchases from Shor may be returned, for any reason whatsoever, within 30 days of the purchase date for a full refund or credit less shipping and handling.  All returns must have a return authorization number. All returns must be in brand new looking, resalable condition. Customers are subject to a restocking charge for those special order items that the manufacturer charges a restocking charge. Videotapes and other intellectual property items are not returnable.  Special order items that are not returned in brand new condition will not be accepted back.  Some non-stock items, for example,  items that are manufactured to the customer's specifications (such as ring stamps with the customer's logo) or items that have been discontinued, are non-returnable. To return an item, you must call first for a return authorization number.  Items returned without first receiving a return authorization number may be refused or subject to a 15% restocking charge.   Almost all  items are returnable within 90 days for a full refund, but some non-defective returns may be subject to a 15% restocking charge. Hazmat items are not returnable.

When your guarantee runs out, we don't!

Warrantees:

Warrantees vary from product to product. Some warrantees, such as on the Simplicity Refining System,  are for as long as you own the product. Most warrantees, however, are from 1 year of shipment of the product to you.

Terms:

We are sorry, but, because of changes in the payment practices in the industry, Shor no longer offers open account to any jewelry manufacturers except those with a number 1 rating with the Jeweler's Board of Trade. We do, however, Accept Visa, MasterCard,  Discover, Carte Blanche, Diners Club. Minimum order $35.  Except for Net 30 orders, all orders are billed in full when placed (even when some items are backordered).  You can cancel a backorder at any time (prior to when they are actually shipped), and you will be refunded in full any amount that had been previously billed for the item(s) backordered.  When backorders are shipped, no additional shipping or other charges are charged.  Overseas shipments are always shipped complete unless you otherwise instruct us (overseas orders not shipped complete are subject to additional shipping charges).

Substitutions:

When an item has been discontinued or is out of stock, we may substitute an equivalent item of equal or greater value.

Prices:

We make every attempt to keep our web pricing current.  Prices are subject to change without notice.  If there is a slight difference between our web price and the present price, we will default to the lower price.  If the change is significant, we will notify you before shipping.  If you need a quotation, call, e-mail or fax to the appropriate number below.

Shipping:

Shipping charges are based upon actual shipping costs and are, therefore, usually lower than arbitrary shipping costs that are based upon the value of the goods shipped.  For items that are deemed "hazmat"  by UPS (products that contain corrosive, flammable or poisonous ingredients), the transport companies levy an additional charge of $22.50 per package.  Hazmat items are always shipped separately from all non-hazmat items.  Hazmat items are not returnable.  Orders within the continental US are not shipped via post, so please do not give a PO box as your address unless you are you are located in Alaska, Hawaii or outside the US.

Technical Support:

Shor offers unlimited, no charge, technical support for all its products, regardless of whether that product has been purchased from Shor or not.

Sale & Resale:

Shor sells over 20,000 products directly to the end user. A handful of products, however, are available to resellers at discounted prices. These products are primarily in the recovery and refining fields. For more information, call (914) 667-1100.